Norwich Union Mall, Mezzanine Floor, Store M11, Mama Ngina Street, Nairobi, Kenya
We’re open Monday – Saturday, 8 a.m. – 6:30 p.m. GMT+3
Office Hours Contact: Call / WhatsApp…+254720275323
Frequently Asked Questions
Please read our FAQ before sending us a message.
Answers:
– Standard Delivery is free to Nairobi CBD
– Ksh 500 for orders on Accessories Within Kenya.
– Ksh 1,000 for express shipping
– Ksh 3,000 for express shipping on MacBook’s & Laptops within Kenya
– Click and collect is free on all orders
– Variable rates depending on weight and location may Vary
Answers:
– 1) Mpesa is Our Standard mode of Payment
– 2) PayPal
– 3) Cash
Answers:
– 1-2 business days Delivery for Towns further from Nairobi
– Same Day Delivery to Towns within 200 Kms radius Nairobi on Orders Done Before 10.00 AM
– 1-hour Deliveries for Nairobi CBD on Orders done before 5PM
Answers:
– Yes, your data is very secure and protected. We don’t share your Data with Third Parties.
Answers:
– We process your order and prepare it for shipment
– You’re redirected to a page where you can enter your shipping information
– Your order is confirmed and you receive an email with a tracking number
– Your order will be shipped out within 24 hours and should arrive in a few days.
– You can login to your account and see the status of your order.
– Your package is delivered to your door.
– You get a confirmation email from us.
– We’ll send you an invoice for the total amount.
Answers:
– Yes, you will get a confirmation email from us.
– We’ll send you an invoice for the total amount.
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